Privacy Policy

2. What Information We Collect

• Personal Information: name, email address, phone number, business name.
• Lead Information: data entered via contact forms or AI chatbot interactions.
• Technical Data: IP address, browser type, operating system, time zone.
• Marketing Preferences: email opt-ins or ad campaign data.
• Client Information: project requirements, communications, usage data from deployed AI agents.

3. How We Use Your Information

• Provide and manage our services (AI agents, lead generation, ad campaigns).
• Respond to enquiries and communicate with you.
• Send proposals, invoices, and contracts.
• Improve our website, systems, and client support.
• Send promotional or educational content (with your consent).
• Ensure compliance with legal and contractual obligations.

4. Legal Basis for Processing

• Consent – where you’ve given explicit permission.
• Contractual necessity – to fulfil services you’ve requested.
• Legitimate interests – to grow our business and improve services.
• Legal obligation – where required to comply with the law.

5. How We Store and Protect Your Data

We store data securely using encrypted systems and trusted platforms (e.g. Google Workspace, Notion, CRMs). Access is limited and reviewed regularly. Where possible, personal data is stored on servers within the UK or EEA.

6. Data Retention

We retain personal data only as long as necessary to fulfil the purposes described and to comply with legal, accounting, or reporting requirements. You can request deletion at any time (see Section 9).

7. Sharing Your Data

We do not sell your data.

We may share data with trusted subcontractors or software providers (e.g. CRM platforms, analytics tools) and with legal/regulatory authorities where required. All third parties must comply with data protection obligations.

8. Cookies

Our website may use cookies to enhance user experience. You can manage cookie preferences via your browser settings.

9. Your Rights

• Access your personal data
• Correct inaccuracies
• Request deletion (right to be forgotten)
• Restrict or object to processing
• Data portability
• Withdraw consent at any time

To exercise your rights, email: [email protected]